We do advise you to read this information before proceeding onto the rest of our web site. Our terms and conditions are necessary to protect both you the customer and us the seller. If you place an order with AM Laverty you have chosen to accept our terms and conditions.
Purchasing on our web site
On our web site we have made purchasing as easy as possible, it is a safe and secure process. Please look through our web site and click on any products that you wish to buy and put them into the shopping basket. When you have finished your selection, please follow the instructions and complete a few details that will enable us to complete your purchase.
When you have found a product that you wish to buy, just click on the ‘Add to Cart’ button to add it to your order (you will not be committed to buy at this stage).You can verify the items in your order at any time throughout your shopping session by clicking the ‘View Your Cart’ link.
You won’t have to buy the items and you can still cancel the order at this point in time. Should you wish to amend your selection, simply click on the ‘delete’ icon next to the product thumbnail image.
To continue shopping, click on the ‘Continue Shopping’ button.
To complete your purchase, click on the ‘Proceed to checkout’ button and follow the instructions.
Once you have successfully placed an order you will be sent an email with an order confirmation.
Your order represents an offer by you to purchase goods from us.
Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the products ordered.
Your right to cancel.
In accordance with the Distance Selling Regulations you may cancel your order any time up to the point of dispatch. Once your order has been dispatched you still have the right to cancel the order by notifying us within 7 working days of receipt of the goods. Please refer to our returns policy below for this procedure.
Customer satisfaction is very important to us and we are committed to providing customers with high quality products. We do hope that you will be entirely satisfied with your purchase. If however you are not satisfied with the goods supplied and as long as you notify us within 7 days of receipt and return within 30 days in the same condition as they were sent including the packaging, then a full credit will be given.
Under the distance selling regulations you have the legal right to cancel your order within seven working days from the day after receipt of the goods. If you wish to exercise this right, please ensure the goods are returned in their original packaging within 30 days. The cost of such a return will be borne by the consumer. This does not affect your statutory rights.
Damaged or Faulty Products.
In the event that products are found to be faulty, please refer to our Returns Policy. Please understand that it is our commitment to you to ensure that products received are of the highest possible standard. If the items you have ordered through our website are damaged please contact us, with a full description of the fault, so a replacement or a credit may be issued.
We strongly recommend that you arrange for proof of delivery on returned items as we cannot accept responsibility for parcels lost in transit.
If you have a complaint please do contact us, and we will endeavour to resolve your problem immediately.
Nothing in our terms and conditions affects your statutory rights. Any dispute regarding any transactions will be dealt with under United Kingdom law.
Copyright and ownership of rights
The copyright in this web site and all photography contained within it rests solely with AM Laverty. No third party may use or duplicate any element of the site, whether photography or otherwise, for any purpose without our express permission.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.
We may use your personal information to :
- Provide our goods to you
- Process your payment for goods
- Inform you of new products and services available from us.
When you place an order with us, we will collect your name, address and email address.
We collect information so that we can process your order and also to provide you with the best possible service.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.The information collected in this way can be used to identify you unless you modify your browser settings.
The information we collect from you is for the purpose of processing your order only. We do not ask for sensitive personal information and we do not disclose or sell your details to third parties.
Accuracy of products and disclaimer policy
We take all reasonable care to ensure that all descriptions, details and prices of products on our website are correct at the time of publication.
Any description given is for information only and does not constitute a sale by description. No warranty (express or implied) is given concerning the quality, condition or suitability for any purpose of any products purchased.
We have taken great care in presenting the products on our website as accurately as possible. The images you see will depend on the resolution of your monitor. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise.
We shall not be liable to any person or persons, for any damage, loss or inconvenience that may arise from the use of products purchased or information shown on this website.
We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential arising out of your use of or inability to use this web site, or from any information or omission contained in this web site.
Our prices are also subject to change without notice.